Returns & Exchanges
At Yodeyma, we want you to be completely satisfied with your fragrance purchase; if you are not, you may return unopened and unused products within 30 days of delivery for a full refund. Please ensure all original packaging and seals remain intact to qualify for a return.
Initiate Your Request
Contact our customer service team via the online portal or email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack the unused items in their original boxes, ensuring they are securely padded to prevent damage during transit, and include your RA paperwork inside.
Ship to Yodeyma
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location; we recommend obtaining a tracking number for your records.
Quality Check & Refund
Once our warehouse team inspects the returned items to confirm they are in original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing